In an environment where there are so many choices for employees to venture out and try new things, it is important for a company to be that point of difference when it comes to how they treat their employees. As soon as an employee feels they are no longer valued, they will start to look elsewhere. Now, most times, the Company does value their employees, but the way they show that value is often a one size fits all model. Unfortunately, everybody feels value in a different way.
Dr. Gary Chapman is the author of the best seller book, “The 5 Love Languages”. The book was originally written for couples to connect and understand each other and their needs. However, this book is also perfect for any relationship. In this case, the employee-employer relationship! In this book it details how everyone has a unique way in how they feel appreciated and valued.
The trick here is understand your staff. It’s not a one-size-fits-all situation. Some will say “words are cheap, show me the money” – these would be more inclined to want to receive gifts. Then you’ll know people that will say “you can’t buy my loyalty” – these people may be inclined to want to hear some words of affirmation. But, remember, some may have a mixture of a couple, so don’t put them in a box. When you actually start to look for little signs, you’ll start seeing things that you may not have noticed. Everyone will have their own combination of these “languages” that make them tick. You get this right and people will stay loyal and want to work harder! That’s a win/win in my book.
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JOHN DUSTOW – E: johnd@tech5.co.nz | P: 027 855 9989
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